Yes! We currently ship across the United States and Canada. Delivery typically takes 3-7 business days depending on your region.

Standard shipping rates apply at checkout for orders under $99. Shipping is free for orders over $99.

Once your order ships, you'll receive a confirmation email with your tracking details. If anything seems off, reach out to us via our support chat on our website, or via support@quismhairhealth.com and we'll sort it out.

Our range is formulated for anyone craving healthier, more hydrated hair, whether your hair is fine, thick, curly, or colour-treated. Each product page includes guidance on how to best apply the product based on your hair type.

Quism was formulated without paraben, phthalates, sulphates, silicones, formaldehydes, PEGs or microplastics. Meaning no unnecessary fillers, no stripping ingredients, no heavy coating, and no compromise on performance. Full ingredient lists are available on every product page. For a deep dive into each ingredient, check out our Ingredient Glossary.

Very intentionally so. Our bottles are made from 100% post-consumer recycled (PCR) plastic, and our gel tube is produced from sugarcane bioplastic. We believe premium and responsibility aren't opposites, they belong together.

Refillable formats are part of our roadmap and coming soon. We're committed to helping you make sustainable choices.

If you change your mind, you may return your unopened products within 14 days of receiving your order. Please reach out to us via our chat or via email at support@quismhairhealth.com to initiate a return. Shipping fees may apply.

For hygiene reasons, we're unable to accept returns on opened or damaged products. If something arrived damaged or there's an issue with your order, please contact us.

Once we've received and reviewed your return, refunds are processed within 5–7 business days to your original payment method.

We'd love that. You can apply to become a retail partner directly through our website. We work with hair salons, spas, hotels, concept stores, and lifestyle retailers who share our values around quality and sustainability.

You can apply via this link and fill in a short form. We'll be in touch within a few business days.